People who are unhappy at work do their jobs badly, are often absent and are likely to leave. Your business will suffer unless you understand what motivates your team and take positive steps to meet their needs.
The ability to manage people well comes easily to some, less so to others, but is essential to business leaders. Whilst there is no magic formula, motivating your team should concentrate on the practical things that you can do to make a difference.
Your behaviour is one of the strongest influencers of the attitude and motivation of your people. It is absolutely critical, therefore, that you are committed and motivated yourself.
- Set a positive example - behave better than you would expect your best employee to behave.
- You don't own your employees, so recognise that they have an important life outside work.
- Treat people as individuals and make allowances for their differences.
- Encourage team work and co-operation: bring your people together, talk to them as a team, encourage people to get involved in each other's jobs.
- Be consistent; don't have favourites. Don't allow relationships outside work to affect work.
- Don't encourage employees to talk about each other to you.
- Never make promises you can't keep.